12-seater passenger van

15-seater passenger van

Business class van

Crew cargo van

Cargo van

4x4 toyota tacoma

http://www.sprinter-rentals.com/mercedes-benz/cargo-van-1


Payment & Cancellation Policy 

**Payment Policy:
To book your reservation for a vehicle or other services, a non-refundable down-payment is required. The down payment amount varies (10-50%) by season and length of rental and will be noted on the bottom of your proposal. One-way or transfer fees may also be included in the down-payment amount. A form authorizing us to charge your credit card must be filled out and signed prior to the rental. 


Forms of payment:
We accept all major credit cards and other forms of payment including but not limited to checks, wire transfers, and cash. Regardless of the form of payment, we require an active credit card authorization.


Payment schedule:
To reserve a van, a non-refundable down payment of 10-50% will be charged to your active credit card. Upon rental pick up date, a middle payment of 80% of the balance due is charged. If you choose, you may prepay with a check or money order. On the pick up date, we accept cash or credit cards (offered at certain locations). All other payments are due immediately upon the completion of the rental. Other arrangements may be made on a case-by-case basis.


The renter guarantees that the rental authority (Sprinter Rentals) has permission to charge the given credit card for any and all charges due under the Agreement unless other arrangements have been made in advance. Late payments are subject to a fee of 15% and will be forwarded to a collection agency after 90 days past due. Prices on the website reflect the cash discount and are subject to change without notice.


**Cancellation/Refund Policy: 
A non-refundable down payment is required upon booking. 
1. All cancellations must be made (via phone call OR email) a minimum of seventy-two (72) hours prior to Reservation and/or Rental Agreement pickup date (a 20% charge of the remaining balance will apply). A credit of the down payment may be used for a future rental within 1 (one) year of the original reservation date.         
2. A cancellation email is sent once cancellation is confirmed.  A separate payment and refund detail email could be sent up to 2 business days after the initial cancellation email.
3. If cancellation is less than forty-eight (48) hours prior to the Reservation and/or Rental Agreement pickup date: The total amount (100%) of the rental agreement is due or up to 10 days of rental fees, whichever is less.
4. If a delivered vehicle is not taken; delivery charges are non-refundable. Transfer fees and scheduled flights are also non-refundable. **If possible, Sprinter-Rentals will make an effort to rent the vehicle to another party to fill the canceled reservation dates; at which time a partial refund may be available.
5. Transfer and one way fees must be paid in full and are non-refundable.
6. Sprinter-Rentals reserves the right to cancel any Reservations/Bookings before the rental.         Sprinter-Rentals does not guarantee any van color or preference. 


Renter may move Reservation (one time) at no additional cost (within two (2) weeks of the rental date) AND not lose his/her down payment (subject to van availability). Any changes less than two (2) weeks in advance may be charged a change fee and are subject to management approval and availability. There are no refunds for vehicles returned early or before the Rental Agreement due date.


** ALL RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL RESERVATIONS REQUIRE A MAJOR CREDIT CARD AND THIS GRANT FULL PERMISSION TO SPRINTER RENTALS TO CHARGE THE CREDIT CARD ACCORDING TO THIS PAYMENT POLICY AND CANCELLATION POLICY. IF SPRINTER RENTALS IS UNABLE TO CHARGE THE CREDIT CARD ON FILE OR THE CUSTOMER DISPUTES THE CHARGES, WE HAVE THE RIGHT TO COLLECT FOR THIS DEBT THROUGH A COLLECTION AGENCY OR JUDGEMENT.


Privacy Policy: 
Rest assured, we keep your payment information private by: 
- Not accepting online payments 
- Not storing credit card information online 
- Not giving your credit information to others


If you have any questions about Sprinter Rentals Payment & Cancellation Policy, please call our office for clarification.

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